Gregory Patrick · Hospitality & Experience Consulting

EVERYONE TALKS ABOUT THE GUEST EXPERIENCE. WHERE, EXACTLY, IS IT?

I create original experiences for resorts, private estates and concierge businesses, with the pricing and service plans to deliver them. This includes fully staffed private micro-hotels, family stays where everyone is a guest, and signature hotel experiences that give people a reason to book a suite and return.

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02 — The Question

What the ultra-wealthy
value most.

I’ve spent decades learning what wealthy families value: their preferences remembered, their children happily engaged, and the freedom to enjoy their stay without managing it.

Not profiled. Not processed. Known.

Gregory Patrick, founder of House of DreamMaker, has spent 38 years creating original hospitality and travel experiences, including 22 years serving YPO members and their families.

What You Can Commission
Private Estates

A plan for turning a home into a fully staffed private micro-hotel, so the household can enjoy the stay.

Concierge & Travel

Original offers that give customers a specific reason to choose your company.

Family Experiences

An experience where everyone is a guest—including the person who usually organizes it.

Resort Development

A distinctive resort concept showing what guests will come for, what you can sell, and how to deliver it.

The Evolution of Luxury

Luxury has evolved for centuries.
The guest experience remains fragmented.

Spa towns created ritual. Grand hotels created service. The Jet Age created global scale. Aman created quiet intimacy. Branded residences created ownership. All-inclusive created ease.

Each evolution solved something important. None completely solved the family.

The next breakthrough will not come from another amenity. It will come from connecting ownership, service, wellness, dining, children, privacy and daily life around how a family actually lives.

One Example of What I Create

Most luxury resorts leave parents juggling schedules instead of resting. I design enriching, chaperoned experiences children love, freeing parents to disconnect, socialize, and enjoy each other—without guilt or constant coordination.

03 — The Philosophy

"Luxury isn't about marble or ritual. It's about being known."

Luxury is not what the property gives the guest. It is what the property no longer requires the guest to manage.

The Failure of Fragmented Service

The hotel knows what the family booked. But who knows them well enough to anticipate what they never asked for?

04 — How the Work Begins

01

We Start with
the Guest

What should the guest feel here?

02

We Create What Does Not Exist

Friction is your opportunity.

03

We Make the
Promise Real

If the guest cannot feel the difference, the idea never left the page.

A Reason to Return.
A Story to Tell.

We create original experiences guests associate with your property — giving them something to return for, a story worth telling, and a reason to recommend you.

05 — Selected DreamMaker Work

The Experience
Becomes the Destination.

We create original experiences for different ages and personalities: an exclusive series your hotel can sell, unavailable off the shelf online or at another hotel.

DreamMaker’s Imagination at Work

These DreamMaker commissions show our imagination and ability to deliver. We apply that originality at your property’s scale, creating experiences unavailable off the shelf online.

06 — Engagements & Fees

The most expensive resort to build is one guests can experience
somewhere else.

Private Consultation
$1,250 / hr
  • Two-hour minimum: $2,500.
  • Work through a specific guest, product or commercial decision with Gregory Patrick, The DreamMaker.
Project Review & Workshop
$25,000

A review of your current offering, a working session with your team, and written recommendations on what to improve or create.

  • Advance review and analysis of your property, guest offerings, business objectives and agreed supporting material.
  • One workshop with Gregory Patrick and your team, online or on property, lasting up to six working hours.
  • Written recommendations identifying what to improve, what to create, the commercial opportunities and what to tackle first.
  • One 60-minute follow-up to discuss the recommendations and agree on next steps.

Preparation, the workshop, written recommendations and follow-up are included. The focus and arrangements are agreed together beforehand.

Ongoing Consultation
$25,000 / month
  • Six-month minimum · $150,000 minimum engagement.
  • Direct, ongoing advice from Gregory Patrick as you develop, improve or launch your property.
    • Four scheduled working calls each month with you and your team.
    • Review of proposed plans, guest experiences, pricing, staffing and service.
    • Participation in selected meetings with your architects, designers and operating team.
    • Written recommendations identifying priorities, opportunities and next steps.
    • Email and telephone consultation between scheduled calls.
    • 30 to 40 hours of Gregory Patrick's time each month, including preparation, meetings, review and written advice.
  • Experience creation, on-property work and team training are separately scoped and priced.
Experience Origination
$125,000

A series of original experiences for your guests and property, with clear concepts and outline delivery requirements.

  • Six original guest experiences tailored to your property, guest ages, interests and personalities.
    • Guest descriptions, pricing, packages, staffing, service requirements, delivery instructions, and revenue and cost assumptions for each experience.
  • One 10-day on-site visit.
    • Supplier sourcing and negotiations within agreed budgets.
    • Two remote team workshops covering sales and delivery.
    • Two rounds of consolidated revisions.
  • The final mix and schedule are agreed together before work begins.
Product & Experience Architecture
$325,000
  • Experience Origination scope is included.
  • Three restaurant concepts and menu design, developed with your culinary team.
  • Two activity-day programmes for different generations, with time together and separately.
  • Three suite packages with exclusive experiences included in the rate, giving guests a reason to upgrade.
  • Two original corporate programmes designed to attract business through distinctive retreats, team experiences and client entertaining.
  • Pricing, packages, staffing, service requirements, revenue and cost assumptions, supplier negotiations and delivery instructions for every additional offering.
  • Three on-property staff training sessions, two rehearsals or trial experiences, and launch support.
  • Two rounds of consolidated revisions cover the whole engagement.
  • Includes 20 working days on property during a one-month stay. Days are up to ten hours, scheduled flexibly with your team. The final mix and schedule are agreed together before work begins.

07 — Discuss a Project

Discuss a Project

“Luxury is a necessity that begins where necessity ends.”
— Coco Chanel

+1 713 301 7117